Purchase terms and conditions of sale for the online portal nerdrummuseum.com by
sale of products and services related to Nerdrum Museum.
Generally
These sales conditions apply to all sales of products and services offered on
nerdrummuseum.com and in our physical premises. The terms of sale together with
the order placed in the online portal at nerdrummuseum.com, confirmed through a
order confirmation, or physical payment at our premises, the overall contractual basis for the purchase.
The conditions are numbered consecutively in case of changes. We will store information about
which version of the Terms of Sale applies to your order.
Tickets have a limited validity per exhibition and/or event and entrance ticket included
current time period. All visitors must show a valid ticket at the checkpoint to enter
in exhibition. Digital tickets (QR code or other digital format) are accepted in the same way as
tickets on paper.
Consumer purchases over the internet are mainly regulated by the Contracts Act,
the consumer purchase act, the marketing act, the right of withdrawal act and the e-commerce act, and these
the laws give the consumer inalienable rights. The laws are available at
www.lovdata.no. The terms of this agreement shall not be understood as any limitation in
the statutory rights, but sets out the parties' most important rights and obligations for
the trade.
1. The Agreement
The agreement consists of these sales conditions, information given in the ordering solution and
possibly separately agreed terms. In the event of a conflict between the information, it goes
which has been separately agreed between the parties above, as long as it does not conflict with what is unavoidable
legislation.
The agreement will also be supplemented by relevant legal provisions that regulate the purchase of
goods between traders and consumers.
2. Parties
The seller is: Foreningen Nerdrum Museum, Business address: Røvik gård, 3294 STAVERN,
postcode: 3909 LARVIK, Norway, registered in the Brønnøysund register (brreg.no) with
org.nr.: 930 960 233, telephone: 48426156, e-mail: admin@nerdrummuseum.com, and will remain in it
hereinafter referred to as "we", "us" or "seller".
Buyer is the consumer who makes the order, and is referred to in the following as
buyer/the buyer.
3. Price
The stated price for the goods and services is the total price the buyer must pay.
This price includes all taxes and additional costs. Additional costs such as
seller before the purchase has not informed, the buyer shall not bear.
4. Conclusion of agreement
The agreement is binding for both parties when the buyer has sent his order to the seller.
The agreement is nevertheless not binding if there have been typing or typing errors in it
the offer from the seller in the ordering solution in the online store or in the buyer's order, and
the other party realized or should have realized that such a mistake existed.
5. Payment
The seller can demand payment for products and services from the time they are ordered
via our online portal www.nerdrummuseum.com, or physically in the museum's premises.
If the buyer uses a credit card or debit card when paying, the seller can
reserve the purchase amount on the card when ordering. The card is charged on the same day as
the product or service is ordered.
Nerdrum Museum accepts payment through Vipps, Stripe, PayPal and in cash.
6. Delivery
Delivery has taken place when the buyer, or his representative, has taken over a digital
confirmation of the purchase or taking possession of the item physically in our sales premises.
Cancellation of tickets, services, tours or rebooking/change of date for
museum visits and guided tours must occur in writing or by telephone within 48 hours at the latest
before the service or visit is to be carried out.
For goods and products that are sold physically in our sales premises, the goods as delivered apply
when it is collected by the buyer.
7. The risk of the goods
The risk for the goods passes to the buyer when he, or his representative, has received the goods
delivered in accordance with point 6.
8. Right of withdrawal
Sale of museum tickets, tours, courses, conferences, concert tickets and others
cultural events are exempt from the Right of Cancellation Act.
https://www.forbrukerradet.no/forside/varer-og-tjenester/kultur/
For other physical products purchased from our outlet, the possibility of a refund applies
within 14 days. The buyer must notify the seller of using the right of withdrawal within 14 days
from the time limit begins to run. The deadline includes all calendar days. If the deadline
ends on a Saturday, public holiday or bank holiday, the deadline is extended to the nearest working day.
The withdrawal period is deemed to have been met if notification is sent before the end of the period. Buyer
has the burden of proof that the right of withdrawal has been exercised, and the notification should therefore take place
in writing (right of withdrawal form, e-mail or letter).
Right of withdrawal for physical products and goods only applies if the product is returned in
during the deadline in original condition and in original packaging.
9. Delay and non-delivery – buyer's
rights and deadline for reporting claims
If the seller does not deliver the item or delivers it too late in accordance with the agreement
between the parties, and this is not due to the buyer or conditions on the buyer's side, can
the buyer in accordance with the rules in Chapter 5 of the Consumer Purchase Act, depending on the circumstances
withhold the purchase price, demand performance, terminate the agreement and/or demand compensation
from the seller.
In the case of claims for default powers, the notice should be in writing for reasons of evidence (for
e.g. e-mail).
- Fulfillment – The buyer can maintain the purchase and demand fulfillment from the seller. Buyer can
however, do not demand fulfillment if there is an obstacle that the seller does not
can overcome, or if fulfillment will cause such great inconvenience or expense to
seller that it is significantly out of proportion to the buyer's interest in the seller fulfilling.
Should the difficulties disappear within a reasonable time, the buyer can still demand fulfillment.
The buyer loses his right to demand fulfillment if he or she waits an unreasonably long time
with advancing the claim. - Withdrawal – If the seller does not deliver the goods at the time of delivery, the buyer must
urge the seller to deliver within a reasonable additional deadline for fulfillment. If
If the seller does not deliver the goods within the additional deadline, the buyer can cancel the purchase.
However, the buyer can cancel the purchase immediately if the seller refuses to deliver the item.
The same applies if delivery at the agreed time was decisive for the conclusion of
the agreement, or if the buyer has notified the seller that the delivery time is
crucial.
If the item is delivered after the additional deadline the consumer has set or after the time of delivery
which was decisive for the conclusion of the agreement, claims for rescission must be asserted
within a reasonable time after the buyer became aware of the delivery. - Compensation – The buyer can claim compensation for a slight loss as a result of the delay.
However, this does not apply if the seller proves that the delay is due to obstruction
outside the seller's control which could not reasonably have been taken into account
the agreement period, avoided, or overcome the consequences of.
Defect in the product or service – the buyer's
rights and deadline for complaints
If there is a defect in the product or service, the buyer must within a reasonable time
after it was discovered or should have been discovered, give the seller notice that he
or she will plead the deficiency. The buyer has always complained in sufficient time if that
takes place within 2 weeks from when the defect was discovered or should have been discovered. Complaint
can take place no later than two weeks after the buyer took over the goods or services.
If the product or service has a defect and this is not due to the buyer or
conditions on the buyer's side, the buyer can in accordance with the rules in the Consumer Purchase Act
chapter 6 depending on the circumstances withhold the purchase price, choose between rectification and
redelivery, demand a price reduction, demand the agreement terminated and/or demand compensation from
the seller.
Complaints to the seller should be made in writing.
- Correction or redelivery
The buyer can choose between demanding that the defect be rectified or delivery of similar items.
The seller can nevertheless object to the buyer's claim if the implementation of the claim is
impossible or causes the seller unreasonable costs. Correction or redelivery must be made
within a reasonable time. In principle, the seller does not have the right to carry out more than two remedial
attempt for the same deficiency.
- Price reduction
The buyer can demand an appropriate price reduction if the goods or services are not corrected or re-delivered. This means that the ratio between the reduced and agreed price corresponds to the ratio between the item's value in the absence of full and contractual condition. If there are special reasons for this, the price discount can instead be set equal to the significance of the defect for the buyer.
- Elevation
If the item has not been corrected or re-delivered, the buyer can also cancel the purchase if the defect is not insignificant.
11. The seller's rights in the event of the buyer's default
If the buyer does not pay or fulfill the other obligations under the agreement or
the law, and this is not due to the seller or conditions on the seller's side, the seller can i
in accordance with the rules in the consumer purchase act, chapter 9, depending on the circumstances, keep the goods
or the service back, demand fulfillment of the agreement, demand the agreement terminated as well as demand
compensation from the buyer. Depending on the circumstances, the seller will also be able to claim interest
in case of late payment, debt collection fee and a reasonable fee for undelivered/unused goods
services.
- Fulfillment
The seller can maintain the purchase and demand that the buyer pays the purchase price. Is the item or
the service is not delivered, the seller loses his right if he waits an unreasonably long time to
advance the claim. - Elevation
The seller can terminate the agreement if there is significant non-payment or otherwise
material default on the part of the buyer. The seller cannot, however, withdraw if the entire
the purchase price has been paid. The seller determines a reasonable additional deadline for fulfillment and
If the buyer does not pay within this deadline, the seller can cancel the purchase. - Interest in case of late payment/collection fee
If the buyer does not pay the purchase price in accordance with the agreement, the seller can claim
interest on the purchase price according to the Late Interest Act. In the event of non-payment,
the claim, after prior notice, be sent to debt collection. The buyer can then be held responsible
for fees according to the Debt Collection Act.
12. Warranty
Warranty given by the seller or the manufacturer gives the buyer rights in addition to those
the buyer already has according to non-derogable legislation. A guarantee therefore implies none
limitations on the buyer's right to complaint and claims in the event of delay or defects
according to points 9 and 10.
13. Personal data
The controller for collected personal data is the seller. Unless
the buyer agrees to something else, the seller can, in line with the Personal Data Act,
only obtain and store the personal information that is necessary for the seller to
could carry out the obligations under the agreement. The buyer's personal data will only
be handed over to others if necessary for the seller to complete the agreement
with the buyer, or in statutory cases.
14. Conflict resolution
Complaints are addressed to the seller within a reasonable time, cf. points 9 and 10. The parties must try to resolve
any disputes amicably. If this is not successful, the buyer can get in touch
with the Consumer Council for mediation. The Consumer Council is available on 23 400 500
or www.forburkerradet.no.